Shipping policy
Shipping Policy
At Luméa Lights, we are committed to delivering your order in a timely and secure manner. Please review our shipping policy to understand how and when your items will be delivered.
🚚 Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Orders placed after 2 PM (GMT) will be processed the next business day.
📦 Shipping Methods & Estimated Delivery
| Shipping Type | Estimated Delivery Time | Rate |
|---|---|---|
| Standard UK Delivery | 2–4 business days | Calculated at checkout |
| Express UK Delivery | 1–2 business days | Calculated at checkout |
| International Shipping | 7–14 business days | Calculated at checkout |
Note: Delivery times may vary based on location, seasonal demand, and courier delays.
🌍 International Shipping
We ship worldwide! Please note:
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Customers are responsible for any customs duties or import taxes.
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Delivery times may vary by destination and may be affected by customs processing.
📦 Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and link to follow your package.
📬 Missed Deliveries or Wrong Address
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Please ensure your delivery address is correct at checkout.
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Luméa Lights is not responsible for packages lost due to incorrect or incomplete addresses.
❓ Questions or Concerns
If you have any questions about your order or shipping, please contact our support team at:
📧 info@lumealights.com
Let me know if you want to include local pickup options, special packaging for gifts, or subscription delivery terms!